Water System Information
Jul 25, 2024
Alderwood Service Line Replacement Project - UPDATED
May 30, 2024
Lead Service Line Inventory - Updated
Important Information to Know
Dec 11, 2024
Region 5 Hazard Mitigation Plan
Office Closure
Dec 17, 2024
Office closed at 1pm on Dec 19th
Valley Water District: a local government that works without taxes!
Several Payment Options Available:
- Property Owners: Online Payments and Customer Web Portal: WEB Payment and Online Account Access (Customer Web Portal)
- Tenants: Online Payments: Quick Pay option please contact VWD for account look up information for tenants. (ex: TEN-123456@water.com)
- Sign-up for Auto-Pay (only available to Property Owners). Property Owners can set up automatic payments through the Online Account Access (checking/savings or debit/credit card. Debit/credit auto payments still have the 2.25% payment processing fee). Registration required for online access.
- Cash, check or money order at the office.
- Payment drop box at the office available 24/7.
Want to Get Your Bills Earlier?
Property Owners can sign up for Paperless billing and never miss a bill! Just click here to get the sign up form to fill out and return to us by mail or email.
For any customers that are having a hard time paying their water bill here is a list of community support resources that may be able to help. Click on the link below for contact information.
COMMUNITY SUPPORT RESOURCES
Pierce County LIHWAP Program
Valley Water District's office is closed on the following holidays:
- Christmas 2024 - December 24 & 25, 2024
- New Year's Day - January 1, 2025
- Martin Luther King Jr. Day - January 20, 2025
- President's Day - February 17, 2025
- Memorial Day - May 26, 2025
- Juneteenth Day - June 19, 2025
- Independence Day - July 4, 2025
- Labor Day - September 1, 2025
- Veteran's Day - November 11, 2025
- Thanksgiving - November 27 & 28, 2025
- Christmas - December 24 & 25, 2025
Go to the latest issue of the WET GAZETTE Newsletter
ANNUAL WATER QUALITY REPORTS NOW AVAILABLE
Each year the District publishes a Consumer Confidence Report for each water system. To save money and resources, the report will no longer be mailed automatically to each customer. Each annual report is available online. Click on the system name below for the 2023 Water Quality Report for that system. If you are unable to access the report online or would like to receive a copy by mail, please call the District office at 253-841-9698 or e-mail service@valleywaterdistrict.com
Alderwood 2023 Water Quality Report
Buttes 2023 Water Quality Report
Chinook 2023 Water Quality Report
Country/Eldorado 2023 Water Quality Report
Puyallup Highlands 2023 Water Quality Report
Sierra 2023 Water Quality Report
Valley 2023 Water Quality Report
View Royal 2023 Water Quality Report
Winchester 2023 Water Quality Report
Water Conservation ArticlesFaucet dripping? Toilet leaking? Water bill too high? Learn what you can do to save water - and money.
Important Information to Know
When is my payment due?
Your bi-monthly water bill is a statement for water service charges covering dates already passed. Per Washington law, your balance is due upon receipt. The due date of the 15th of the month is set to accommodate the collection of delinquent charges according to regulations for municipal corporations.
Therefore payment is due on the 15th day of the month following the bill date. Payments not received in the office by the last day of the month that the bills are due are assessed a 10% late fee. Penalty Notices are mailed when this charge is incurred. See the Billing Procedures section of our website to read the full billing policy or call the office at 253-841-9698 if you have any questions about your billing cycle or current balance. • View All F.A.Q.'s
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